SHOPPING INFORMATION

You can browse the site or use our search engine to find your desired products. You can then add them to your cart and click on checkout. You fill up your address and info select a delivery date and time – and that’s it, you are done. We will deliver your items right at your address at the desired delivery date and time.

Delivery cost is free all over Japan except okinawa ken. 

You can contact us at 080-3919-9020

or via email: support@gunmahalalfood.com

Our major delivery partner is Yamato transport. 

You will receive tracking info in your email. You can check the status of your delivery via checking the tracking id.

We accept the following payment methods

  • Cash on Delivery (COD)
  • Credit Card (JCB, Master Card, American Express, Visa, etc )
  • Apple Pay

We are currently serving all over Japan.

We are always open to new suggestions and will add an item to our inventory just for you. Send us a request at our email support@gunmahalalfood.com if you want a specific product that is not available. We will try to add that arrange that product if possible.

Customer living in Okinawa Ken additional shipping will be charged extra ¥1,200 for each box (1box =20kg). And Shipping cost calculate after placed order.

Same Day delivery is not available.

Order before 2 pm to get delivery the next day.

  • Ordering after 2 pm next day delivery will not be available.

Please note: Delivery/Shipping date may change depending on our processing time and availability.

PAYMENT INFORMATION

Once an order has been shipped it can’t be returned. For special cases for a return order, the customer will have to bear the shipping charge for the delivery.

There is no refund possible once an order has been shipped. You can request a refund before an order has been shipped from our store. For Credit Card payments a 3.6% processing fee will be deducted which is captured by our payment gateway partner. We always have the right to refuse a refund after investigating.

We try to sell the best quality products.

We have deals with whole-sellers, manufacturers, and importers. We only sell authentic products.

Please Immediately call our support Number at 080-3919-9020 or email us at support@gunmahalalfood.com with your Order Number and let us know the problem.

You have the luxury to shop at your house on your mobile phone. And get the goods delivered with free shipping to your house whenever you need them. Convenient effortless shopping.